Admissions Process

We know that choosing treatment takes a great deal of courage as you pursue the life you want. It can also be intimidating and even overwhelming. From the first phone call, we want you to know that you are not alone, and we will be there to walk you through every step.

Step 1:

Call our team at 210-254-3618 to set up a time to talk with an Admissions Specialist who can answer all of your questions. We will lovingly walk you through every step of the admission process and listen to your goals to determine what the best next step is for you. At Innova Grace, you are never viewed as a number, but a soul that deserves the best life possible, and we want to help point you in that direction.

Step 2:

We will complete an initial screening consultation at no cost to you. Your conversation with us will be personal and confidential. Our expertise in the treatment of trauma and behavioral health concerns can allow you to feel comfortable in knowing that you will be receiving the answers that you need in order to make the most informed choice about the care options that are available.

Step 3:

If it is determined that Innova Grace is the next step for you in your journey, we will work with you to set up payment and travel arrangements for your stay with us. We even have a packet of information for your family and/ or significant others that we will send to you to pass along to loved ones in your life to help answer their questions, so you don’t have to.

Step 4:

Once payment and travel arrangements have been made, we wait for you to arrive to begin your journey to healing. Because every journey is different- and many factors can impact the amount of care that is needed or allowed, it is difficult to say how long your stay ultimately will be. However, we assure you that we will be communicating with you every step of the way to make sure you receive the best care possible.

Things to Know:

Please have the following available for your initial assessment: