What to Expect

Seeking trauma treatment or support is a brave and courageous choice.

We want to make it as easy and comfortable as possible. Our stress-free admissions process begins with a confidential phone call to one of our experienced advisors.

It all starts with a confidential phone call

Begin with a confidential phone call to one of our experienced advisors. We will ask if you are interested in In-Person Therapy, Our Intensive Outpatient Program or Our Residential Treatment Center. We would also like to know if you desire to meet with someone in person or virtually. During the admissions process, we will gather information about your history and current symptoms to assess what level of care would be most beneficial. Our emphatic staff will give you the opportunity to help us understand what you are looking for in a therapist so that we can make the best match for you. Innova offers Online Therapy in many states across the U.S., In-Person therapy in the state of Texas, and works with clients through insurance or self-pay options.

Call (210) 254-3618

How it Works

Starting therapy is as simple as making a phone call or sending a text to our secure platform.

Bried Assessment

Reach Out

We know calling can be hard so feel free to click the “Text Us” button.

Right Arrow Down Arrow

Personalized Match

Our trained Coordinators will match you with a therapist trained to fit YOUR specific needs

Right Arrow Down Arrow
Online & in-person Therapy

Start Therapy

If using insurance, we will check your benefits so you know exactly what to expect. No surprises. Then you are ready to begin seeing your therapist.  

Information on Therapy Sessions

Our Outpatient Therapy sessions are typically 50 minutes, depending on your insurance coverage. In the event you are unable to keep an appointment, you must notify us 24 hours in advance through a phone call or a voicemail. If we do not receive such notice, clients will be responsible for a cancellation fee.

Accepted Insurance

We aim to reduce as many barriers as possible, including financial ones, by accepting most major insurances.

Frequently Asked Questions

We are here to answer any questions you have. Feel free to call, text or email if your question isn’t listed.


What if my therapist and I don’t “click?”

Down Arrow

We understand that therapy is like any human relationship in that not everyone fits with everyone else. We will try our best to match you with someone to meet your needs from the start, however if you are not satisfied, give us a call and we will match you up with someone else. No harm, no foul.

Do I need a referral from my PCP or other practitioner?

Down Arrow

Most insurances do not require a referral to see a therapist.  Simply make an appointment and being your journey.

How do you know therapy can help me?

Down Arrow

We cannot guarantee anything but our therapists are specifically trained in therapies empirically proven to treat symptoms, such as anxiety, depression, trust issues, irritability, negative thinking patterns,marriage and family issues and more. We believe that, with the right therapy,you can overcome your current struggles and live a better life.