What to Expect
Seeking trauma treatment or support is a brave and courageous choice.
We want to make it as easy and comfortable as possible. Our stress-free admissions process begins with a confidential phone call to one of our experienced advisors.
It all starts with a confidential phone call
Begin with a confidential phone call to one of our experienced advisors. We will ask if you are interested in In-Person Therapy, Our Intensive Outpatient Program or Our Residential Treatment Center. We would also like to know if you desire to meet with someone in person or virtually. During the admissions process, we will gather information about your history and current symptoms to assess what level of care would be most beneficial. Our emphatic staff will give you the opportunity to help us understand what you are looking for in a therapist so that we can make the best match for you. Innova offers Online Therapy in many states across the U.S., In-Person therapy in the state of Texas, and works with clients through insurance or self-pay options.
Call (210) 254-3618How it Works
Starting therapy is as simple as making a phone call or sending a text to our secure platform.
Reach Out
We know calling can be hard so feel free to click the “Text Us” button.
Personalized Match
Our trained Coordinators will match you with a therapist trained to fit YOUR specific needs
Start Therapy
If using insurance, we will check your benefits so you know exactly what to expect. No surprises. Then you are ready to begin seeing your therapist.
Information on Therapy Sessions
Our Outpatient Therapy sessions are typically 50 minutes, depending on your insurance coverage. In the event you are unable to keep an appointment, you must notify us 24 hours in advance through a phone call or a voicemail. If we do not receive such notice, clients will be responsible for a cancellation fee.
Accepted Insurance
We aim to reduce as many barriers as possible, including financial ones, by accepting most major insurances.
Frequently Asked Questions
We are here to answer any questions you have. Feel free to call, text or email if your question isn’t listed.
What if my therapist and I don’t “click?”
Do I need a referral from my PCP or other practitioner?
How do you know therapy can help me?